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WEBSITE TERMS OF SERVICE AND USE

1. ACCEPTANCE OF TERMS
By accessing, browsing, registering with, or otherwise using the Website, any associated platforms, or services provided by VERA Vox Inc. (“Company”, “VERA Vox”, “we”, “us”, or “our”), the User expressly acknowledges and agrees that:

  • Such access or use constitutes a valid, binding, and enforceable agreement under applicable law;

  • The User has read, understood, and voluntarily agreed to be bound by:

    • These Terms of Use;

    • The Privacy Policy;

    • Any additional guidelines, policies, or terms incorporated herein by reference.

The User further agrees that:

  • Continued access or use of the Website following any updates, revisions, or modifications shall constitute deemed acceptance of such changes;

  • No physical or digital signature shall be required for enforceability, and electronic acceptance shall have full legal effect under the Information Technology Act, 2000.

If the User does not agree to these Terms, in whole or in part, the User must immediately cease and refrain from any further access or use of the Website.
VERA Vox reserves the right to:

  • Modify or update these Terms at any time without prior notice;

  • Impose additional conditions for specific services or features.


2. GOVERNING LAW AND LEGAL PRIMACY
These Terms shall be governed by, interpreted, and enforced in accordance with the laws of India, without regard to conflict of law principles.
Without prejudice to the generality of the foregoing:

  • The Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and all rules, regulations, and amendments thereunder shall constitute the primary statutory framework governing:

    • Data protection;

    • Electronic transactions;

    • Cyber conduct and liabilities.

  • Any reference to foreign laws, regulations, or compliance standards shall be:

    • Purely indicative or supplementary, and

    • Applicable only where such laws are mandatorily applicable by operation of law based on jurisdictional nexus.

  • In the event of any conflict between:

    • Indian law; and

    • Any foreign law, standard, or regulatory requirement,

Indian law shall prevail to the fullest extent permissible, and any conflicting foreign provision shall be deemed inapplicable or severed.

  • Nothing contained herein shall be construed as:

    • Voluntary submission to any foreign legal system;

    • Creation of regulatory nexus or legal presence outside India.

This clause shall be interpreted broadly in favor of preserving Indian legal supremacy over contractual interpretation and enforcement.

3. JURISDICTION AND DISPUTE RESOLUTION
3.1 Exclusive Jurisdiction
All disputes, claims, controversies, or proceedings arising out of or in connection with:

  • These Terms;

  • Use of the Website;

  • Any rights, obligations, or relationships contemplated herein

shall be subject to the exclusive jurisdiction of competent courts located in Raipur, Chhattisgarh, India.
The User expressly agrees that:

  • Such courts shall have sole and exclusive authority;

  • The User shall not object to such jurisdiction on grounds of inconvenience or forum non conveniens.

3.2 Restriction on Foreign Proceedings
The User undertakes and agrees that:

  • No legal proceedings shall be initiated in any foreign jurisdiction unless such initiation is mandatorily required under applicable law;

  • In the event of any such foreign proceeding:

    • VERA Vox reserves the unrestricted right to contest jurisdiction, venue, and enforceability;

    • The User shall cooperate in seeking dismissal, transfer, or limitation of such proceedings where legally permissible.

3.3 Alternative Dispute Resolution (Optional but Strongly Recommended)
Notwithstanding the above, VERA Vox reserves the right, at its sole discretion, to refer any dispute to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.

  • Seat and venue: Raipur, Chhattisgarh, India

  • Language: English

  • Tribunal: Sole arbitrator appointed by VERA Vox

The arbitral award shall be final and binding, and enforceable in any competent court.
3.4 Injunctive and Equitable Relief
Nothing in this clause shall restrict VERA Vox from seeking:

  • Interim relief;

  • Injunctions;

  • Protective or enforcement orders

in any court of competent jurisdiction to protect its rights, intellectual property, or confidential information.

4. USER REPRESENTATIONS AND WARRANTIES
The User hereby represents, warrants, covenants, and undertakes, on a continuing basis, that:
4.1 Legal Capacity

  • The User is at least 18 years of age and possesses full legal capacity to enter into binding contracts under applicable law;

  • If acting on behalf of an entity, the User has valid authority to bind such entity.

4.2 Accuracy of Information

  • All information, data, or materials provided by the User are:

    • True;

    • Accurate;

    • Complete; and

    • Not misleading in any respect.

The User agrees to promptly update any information to maintain its accuracy.
4.3 Lawful Use

  • The User shall use the Website strictly in compliance with:

    • Applicable laws;

    • These Terms;

    • Public policy and good faith.

  • The User shall not engage in any activity that:

    • Violates statutory provisions;

    • Facilitates unlawful conduct;

    • Circumvents regulatory safeguards.

4.4 Third-Party Rights and Data Authority

  • The User confirms that any data, content, or information relating to third parties:

    • Has been obtained lawfully;

    • Is shared with valid consent or legal authority.

  • The User shall be solely responsible for ensuring compliance with:

    • Data protection laws;

    • Confidentiality obligations;

    • Contractual restrictions.

4.5 Non-Infringement
The User warrants that their actions shall not:

  • Infringe intellectual property rights;

  • Violate privacy or publicity rights;

  • Cause reputational harm or legal liability to VERA Vox.

4.6 No Malicious Intent
The User shall not:

  • Introduce viruses, malware, or harmful code;

  • Engage in fraudulent, deceptive, or abusive practices;

  • Attempt to exploit vulnerabilities in the Website.

4.7 Continuing Obligation and Breach

  • These representations and warranties shall be deemed continuous and ongoing throughout the User’s engagement with the Website;

  • Any breach shall constitute a material breach, entitling VERA Vox to:

    • Immediate suspension or termination;

    • Legal action even Claim damages and indemnity.

  • Claim damages and indemnity.


5. PROHIBITED USE
The User agrees that they shall not, directly or indirectly, engage in any activity that compromises the integrity, security, legality, or intended use of the Website or its services.
Without limitation, the User shall not:
5.1 Unauthorized Access and Security Violations

  • Attempt to gain unauthorized access to:

    • The Website, servers, databases, or connected systems;

    • Any accounts, data, or information not intended for the User;

  • Circumvent, disable, or otherwise interfere with:

    • Security features;

    • Authentication mechanisms;

    • Access controls or encryption systems.

5.2 System Interference and Abuse

  • Introduce viruses, malware, ransomware, or any malicious code;

  • Conduct denial-of-service (DoS/DDoS) attacks or overload infrastructure;

  • Interfere with or disrupt:

    • Website functionality;

    • Hosting services;

    • Networks connected to the Website.

5.3 Data Extraction and Exploitation

  • Engage in:

    • Data scraping;

    • Data mining;

    • Automated data extraction;

    • Reverse engineering or decompilation;

except where expressly permitted in writing by VERA Vox.
5.4 Unlawful and Harmful Content

  • Upload, transmit, publish, or distribute content that is:

    • Illegal, defamatory, obscene, or abusive;

    • Infringing of intellectual property rights;

    • Violative of privacy or data protection laws;

    • Misleading, fraudulent, or deceptive.

5.5 Misuse of Platform

  • Use the Website for:

    • Unauthorized commercial exploitation;

    • Spamming, phishing, or impersonation;

    • Dissemination of misinformation or harmful propaganda.

5.6 Legal Consequences and Enforcement
VERA Vox reserves the absolute right to:

  • Suspend, restrict, or terminate access without prior notice;

  • Remove or block any content;

  • Initiate civil and/or criminal proceedings;

  • Report violations to law enforcement or regulatory authorities.

The User acknowledges that any breach of this Section may result in irreparable harm, entitling VERA Vox to injunctive relief in addition to damages.

6. INTELLECTUAL PROPERTY RIGHTS
6.1 Ownership
All intellectual property rights in and to the Website and its content, including but not limited to:

  • Text, articles, reports, graphics, logos, trademarks, designs, databases, software, audio-visual materials, and proprietary compilations

are owned by or licensed to VERA Vox and are protected under applicable laws, including:

  • The Copyright Act, 1957

  • The Trade Marks Act, 1999

  • Applicable international treaties and conventions

6.2 Limited License
Subject to compliance with these Terms, the User is granted a:

  • Limited;

  • Non-exclusive;

  • Non-transferable;

  • Revocable license

to access and use the Website solely for personal, lawful, and non-commercial purposes.
6.3 Restrictions
The User shall not, without prior written consent:

  • Copy, reproduce, modify, distribute, publish, transmit, display, perform, or exploit any content;

  • Create derivative works;

  • Use content for commercial gain or competitive purposes;

  • Remove or alter proprietary notices.

6.4 Trademarks and Branding
All trademarks, service marks, logos, and trade names displayed are the property of VERA Vox or respective owners.
Unauthorized use shall constitute:

  • Trademark infringement;

  • Passing off;

  • Unfair competition.

6.5 Enforcement
VERA Vox reserves the right to:

  • Initiate legal proceedings for infringement;

  • Seek damages, injunctions, and statutory remedies;

  • Enforce rights across jurisdictions where applicable.


7. USER-GENERATED CONTENT
7.1 Grant of License
By submitting, uploading, posting, or transmitting any content (“User Content”), the User irrevocably grants VERA Vox a:

  • Worldwide;

  • Perpetual;

  • Irrevocable;

  • Royalty-free;

  • Transferable and sublicensable license

to use, reproduce, modify, adapt, publish, translate, distribute, display, and exploit such content in any form, media, or technology.
7.2 User Responsibility
The User represents and warrants that:

  • They own or have lawful rights to submit the content;

  • The content does not violate any:

    • Law;

    • Intellectual property right;

    • Privacy or contractual obligation.

The User shall remain solely responsible for such content.
7.3 Monitoring and Removal
VERA Vox:

  • Does not undertake obligation to monitor User Content;

  • Reserves the right to:

    • Review, remove, or restrict content at its discretion;

    • Suspend accounts associated with violations.

7.4 Third-Party Misuse Disclaimer
VERA Vox shall not be liable for:

  • Unauthorized copying, redistribution, or misuse of User Content by third parties;

  • Any consequences arising from public availability of such content.

7.5 Waiver of Moral Rights (Important Addition)
To the extent permitted by law, the User waives:

  • Any moral rights (including attribution or integrity rights) in relation to the use of their content by VERA Vox.


8. DISCLAIMER OF WARRANTIES
8.1 “As Is” and “As Available” Basis
The Website, its content, and services are provided strictly on an:

  • “As is”; and

  • “As available”

basis, without warranties of any kind.
8.2 No Express or Implied Warranties
To the fullest extent permitted by applicable law, VERA Vox disclaims all warranties, including but not limited to:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Accuracy, reliability, or completeness of information.

8.3 No Guarantee of Performance
VERA Vox does not warrant that:

  • The Website will be uninterrupted, timely, secure, or error-free;

  • Defects will be corrected;

  • The Website or servers are free from viruses or harmful components.

8.4 Content Disclaimer (Important for Media Platform)

  • Content may include opinions, third-party information, or journalistic material;

  • VERA Vox does not guarantee:

    • Absolute accuracy or completeness;

    • That content is free from errors or omissions.

Users rely on such content at their own risk.
8.5 External Dependencies
VERA Vox shall not be responsible for failures caused by:

  • Internet service providers;

  • Hosting infrastructure;

  • Third-party platforms or integrations.

8.6 Limitation by Law
Nothing in this Section shall exclude liability that cannot be excluded under applicable law. However, all permissible exclusions shall be enforced to the maximum extent allowed.
 
9. LIMITATION OF LIABILITY
9.1 Exclusion of Categories of Damages
To the fullest extent permitted under applicable law, VERA Vox, its affiliates, directors, officers, employees, agents, licensors, and service providers shall not be liable, whether in contract, tort (including negligence), strict liability, or otherwise, for any:

  • Indirect, incidental, consequential, special, exemplary, or punitive damages;

  • Loss of profits, revenue, business, goodwill, reputation, or opportunity;

  • Loss, corruption, or unauthorized access to data;

  • Business interruption or system failure;

  • Costs of substitute services or procurement.

This exclusion applies even if VERA Vox has been advised of the possibility of such damages.
9.2 Third-Party and External Risk Allocation
VERA Vox shall not be liable for any damages arising from:

  • Acts, omissions, or failures of third parties, including:

    • Internet service providers;

    • Hosting providers;

    • Payment gateways;

    • External platforms or integrations;

  • Unauthorized access, hacking, cyberattacks, or data breaches beyond reasonable control;

  • User conduct, including misuse or violation of these Terms;

  • Reliance on content, including editorial or third-party materials.

9.3 Aggregate Liability Cap
To the maximum extent permitted by law:

  • The total cumulative liability of VERA Vox for any and all claims shall be limited to:

    • The amount actually paid by the User for the services giving rise to the claim, if any, during the preceding twelve (12) months; or

    • In case of free services: zero monetary liability, to the extent permissible under applicable law.

9.4 Basis of Bargain
The User acknowledges that:

  • The limitations set forth herein form an essential basis of the contractual arrangement;

  • The pricing (if any) and availability of services are predicated upon such limitations;

  • In the absence of such limitations, the services would not be provided on the same terms.

9.5 Non-Excludable Liability
Nothing in these Terms shall exclude or limit liability to the extent that such exclusion is prohibited under applicable law.
However, all permissible exclusions and limitations shall be enforced to the maximum extent allowed.

10. INDEMNITY
10.1 Scope of Indemnification
The User agrees to indemnify, defend, and hold harmless VERA Vox, its affiliates, directors, officers, employees, agents, and representatives from and against any and all:

  • Claims, demands, actions, proceedings;

  • Liabilities, damages, losses;

  • Costs and expenses, including reasonable legal fees;

arising out of or in connection with:

  • Breach or violation of these Terms;

  • Violation of any applicable law or regulation;

  • Infringement of intellectual property, privacy, or other third-party rights;

  • User Content submitted, uploaded, or transmitted;

  • Misuse of the Website or services;

  • Unauthorized disclosure or misuse of data.

10.2 Defense and Cooperation

  • VERA Vox reserves the right to assume exclusive control of defense and settlement of any matter subject to indemnification;

  • The User agrees to:

    • Fully cooperate with such defense;

    • Not settle any claim without prior written consent of VERA Vox.

10.3 Continuing and Independent Obligation

  • This indemnity shall:

    • Survive termination or expiration of these Terms;

    • Apply irrespective of any limitation of liability;

    • Be independent of any other remedies available to VERA Vox.
       

11. THIRD-PARTY LINKS AND SERVICES
11.1 Nature of Third-Party Content
The Website may include:

  • Hyperlinks to external websites;

  • Integrations with third-party platforms;

  • Embedded content or services not owned or controlled by VERA Vox.

Such references are provided for convenience only.
11.2 No Control or Endorsement
VERA Vox:

  • Does not control, monitor, or verify third-party content or services;

  • Does not endorse, sponsor, or assume responsibility for:

    • Accuracy;

    • Legality;

    • Security;

    • Policies or practices of such third parties.

11.3 Risk Allocation
Accessing third-party services is done entirely at the User’s own risk.
The User acknowledges that:

  • Separate terms and policies of third parties shall apply;

  • VERA Vox shall not be liable for any:

    • Loss or damage arising from such interactions;

    • Transactions, communications, or disputes with third parties.

11.4 External Transactions Disclaimer (Important Addition)
Any dealings between the User and third parties, including:

  • Purchases;

  • Payments;

  • Contracts;

are solely between the User and such third party.
VERA Vox shall not be responsible or liable for:

  • Performance, non-performance, or disputes;

  • Any resulting damages or claims.
     

12. SERVICE AVAILABILITY AND MODIFICATIONS
12.1 Right to Modify or Discontinue
VERA Vox reserves the unrestricted right, at its sole discretion, to:

  • Modify, update, suspend, restrict, or discontinue:

    • The Website;

    • Any feature, functionality, or service;

  • Remove or alter content at any time without prior notice.

12.2 No Guarantee of Availability
The User acknowledges that:

  • Access to the Website may be:

    • Interrupted;

    • Delayed;

    • Limited or unavailable

due to maintenance, technical issues, or external factors.
VERA Vox does not guarantee:

  • Continuous or uninterrupted access;

  • Error-free performance.

12.3 No Liability for Changes or Interruptions
VERA Vox shall not be liable for:

  • Any modification, suspension, or discontinuation of services;

  • Loss of data, content, or access resulting therefrom;

  • Any inconvenience, loss, or damage caused by interruptions.

12.4 Updates and Enhancements
VERA Vox may:

  • Introduce new features or functionalities;

  • Modify existing services;

  • Impose additional terms or conditions for specific features.

Continued use shall constitute acceptance of such changes.
12.5 Dependency Disclaimer 
The User acknowledges that service availability may depend on:

  • Third-party infrastructure;

  • Network conditions;

  • Regulatory or governmental actions.

VERA Vox shall not be liable for disruptions arising from such dependencies.

13. TERMINATION
13.1 Right to Suspend or Terminate

VERA Vox reserves the absolute and unilateral right, at its sole discretion and without prior notice, to:

  • Suspend, restrict, or terminate the User’s access to the Website or any part thereof;

  • Disable or delete User accounts, data, or content;

  • Block access based on IP, device, or other identifiers;

for any reason, including but not limited to:

  • Breach or suspected breach of these Terms;

  • Violation of applicable laws or third-party rights;

  • Security concerns or unauthorized use;

  • Requests or directives from regulatory or law enforcement authorities.

13.2 Termination for Convenience
VERA Vox may terminate or suspend access without cause, at any time, as part of its operational or strategic decisions, without incurring any liability.
13.3 User-Initiated Termination
The User may discontinue use of the Website at any time. However:

  • Such discontinuation shall not affect:

    • Any accrued liabilities;

    • Ongoing obligations under these Terms.

13.4 Effect of Termination
Upon termination:

  • All rights granted to the User shall immediately cease;

  • The User shall:

    • Cease all use of the Website;

    • Delete or destroy any content obtained from the Website, where applicable;

  • VERA Vox may retain or delete User data in accordance with its Privacy Policy and legal obligations.

13.5 Survival of Obligations
Termination shall not affect provisions that by their nature are intended to survive, including but not limited to:

  • Intellectual Property Rights

  • Limitation of Liability

  • Indemnity

  • Jurisdiction and Dispute Resolution

Such provisions shall remain in full force and effect.
13.6 Legal Remedies
VERA Vox reserves the right to:

  • Initiate civil and/or criminal proceedings;

  • Seek damages, injunctions, or other equitable relief;

in respect of any breach or misuse, notwithstanding termination.

14. FORCE MAJEURE
14.1 Events Beyond Reasonable Control

VERA Vox shall not be liable for any failure, delay, or interruption in performance resulting from events beyond its reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, fires, pandemics);

  • Acts of God;

  • War, terrorism, civil unrest, or riots;

  • Government actions, regulations, or restrictions;

  • Power outages, infrastructure failures, or telecom disruptions;

  • Cyberattacks, hacking incidents, or large-scale technological failures.

14.2 Suspension of Obligations
During the continuance of such events:

  • Obligations of VERA Vox shall be deemed suspended to the extent affected;

  • No liability shall arise for non-performance or delay.

14.3 Mitigation and Resumption
VERA Vox shall make commercially reasonable efforts to:

  • Mitigate the impact of such events;

  • Resume normal operations as soon as practicable.

However, no guarantee of timelines or continuity is provided.
14.4 Extended Force Majeure (Advanced Clause)
If a force majeure event continues for an extended period, VERA Vox reserves the right to:

  • Modify, suspend, or permanently discontinue services without liability.
     

15. REGULATORY NON-SUBMISSION
15.1 No Foreign Legal Presence
Nothing contained in these Terms, or in the operation of the Website, shall be construed as:

  • Establishing a legal presence, permanent establishment, or business nexus in any foreign jurisdiction;

  • Subjecting VERA Vox to foreign regulatory authority solely by virtue of Website accessibility.

15.2 Non-Submission to Foreign Jurisdiction

  • VERA Vox does not voluntarily submit to:

    • Any foreign court;

    • Regulatory authority;

    • Enforcement body.

  • Any attempt to assert jurisdiction shall be contested to the fullest extent permitted by law.

15.3 Conditional Applicability of Foreign Laws

  • Foreign laws shall apply only where mandatorily required due to:

    • Statutory obligation;

    • Binding legal determination;

    • Applicable jurisdictional nexus.

  • In all other cases, such laws shall be deemed non-applicable.

15.4 User Responsibility for Local Compliance
The User acknowledges that:

  • They are solely responsible for compliance with laws applicable in their jurisdiction;

  • Accessing the Website from territories where its content or services are restricted is done at their own risk.

15.5 Strategic Legal Shield (Advanced Framing)
This clause is intended to:

  • Prevent unintended exposure to multi-jurisdictional regulatory frameworks;

  • Limit extraterritorial liability;

  • Preserve operational and legal control under Indian law.


16. SEVERABILITY AND SURVIVAL
16.1 Severability
If any provision of these Terms is held to be:

  • Invalid;

  • Illegal; or

  • Unenforceable

by a competent court, such provision shall:

  • Be severed or modified to the minimum extent necessary to make it enforceable;

  • Not affect the validity or enforceability of the remaining provisions.

16.2 Blue Pencil Doctrine (Advanced Addition)
Courts shall be permitted to:

  • Modify or interpret provisions to preserve their intent and enforceability,
    rather than declaring them void in entirety.

16.3 Survival of Key Provisions
The following provisions shall survive termination indefinitely, to the fullest extent permitted by law:

  • Intellectual Property Rights

  • Disclaimer of Warranties

  • Limitation of Liability

  • Indemnity

  • Jurisdiction and Dispute Resolution

  • Regulatory Non-Submission

as well as any other provisions which, by their nature, are intended to survive.
16.4 No Waiver
Failure or delay by VERA Vox in exercising any right, power, or remedy shall not:

  • Constitute a waiver;

  • Prevent future enforcement of such right.

Any waiver must be:

  • Express; and

  • In writing.

16.5 Entire Agreement (Critical Addition)
These Terms, together with the Privacy Policy and any incorporated documents, constitute the entire agreement between the User and VERA Vox, and:

  • Supersede all prior agreements, communications, or understandings;

  • Shall prevail in case of conflict with any User-provided terms.


17. DATA PROTECTION AND PRIVACY LINKAGE
17.1 Incorporation of Privacy Policy
The Company’s Privacy Policy forms an integral part of these Terms and is incorporated herein by reference.
By using the Website, the User:

  • Consents to the collection, processing, storage, and transfer of personal data in accordance with such policy.

17.2 Legal Basis for Processing
Data processing shall be carried out in compliance with applicable laws, including:

  • The Digital Personal Data Protection Act, 2023;

  • The Information Technology Act, 2000 and associated rules.

Processing may be based on:

  • User consent;

  • Legitimate use as permitted under law;

  • Legal or regulatory obligations.

17.3 User Obligations Regarding Data
The User represents that:

  • Any personal data provided is lawful and obtained with valid consent;

  • They shall not submit data in violation of privacy or confidentiality obligations.

17.4 Cross-Border Data Considerations
Where data is accessed from outside India:

  • Processing shall primarily be governed by Indian law;

  • Foreign data protection laws shall apply only where mandatorily required.

17.5 Limitation of Data Liability
VERA Vox shall not be liable for:

  • User misuse of data;

  • Unauthorized disclosure caused by User negligence;

  • Third-party breaches beyond reasonable control.


18. ACCOUNT SECURITY AND ACCESS CONTROL
(Applicable where user accounts, logins, or credentials are used)
18.1 User Responsibility
The User is solely responsible for:

  • Maintaining confidentiality of login credentials;

  • All activities conducted under their account.

18.2 Unauthorized Access
The User agrees to:

  • Immediately notify VERA Vox of any unauthorized access or security breach;

  • Cooperate in mitigating such incidents.

18.3 Company Rights
VERA Vox reserves the right to:

  • Suspend or terminate accounts suspected of:

    • Fraudulent activity;

    • Security compromise;

    • Policy violations.

18.4 No Liability for Credential Misuse
VERA Vox shall not be liable for:

  • Loss or damage arising from unauthorized use of User credentials;

  • Failure of the User to safeguard access information.


19. ELECTRONIC COMMUNICATION CONSENT
19.1 Consent to Electronic Mode
The User expressly consents to receive communications from VERA Vox in electronic form, including:

  • Emails;

  • Website notifications;

  • System alerts.

19.2 Legal Validity
Such electronic communications shall:

  • Satisfy any legal requirement for written communication;

  • Be deemed received:

    • Upon dispatch (for system notifications); or

    • Upon delivery to the User’s registered email address.

19.3 Scope of Communication
Communications may include:

  • Service updates;

  • Legal notices;

  • Policy changes;

  • Security alerts.

19.4 User Responsibility
The User is responsible for:

  • Maintaining accurate and active contact information;

  • Regularly reviewing communications.

Failure to do so shall not invalidate delivery.

20. WAIVER AND ENTIRE AGREEMENT
20.1 No Waiver

Failure or delay by VERA Vox in exercising any right, remedy, or provision shall not:

  • Constitute a waiver of such right;

  • Prevent subsequent enforcement.

Any waiver shall be:

  • Explicit;

  • In writing;

  • Signed by an authorized representative.

20.2 Cumulative Remedies
All rights and remedies available to VERA Vox are:

  • Cumulative; and

  • Not exclusive of any other legal remedies.

20.3 Entire Agreement
These Terms, together with:

  • The Privacy Policy;

  • Any incorporated policies or guidelines;

constitute the entire agreement between the User and VERA Vox.
They:

  • Supersede all prior agreements, communications, or understandings (whether oral or written);

  • Prevail over any conflicting terms proposed by the User.

20.4 No Reliance Clause (Advanced Protection)
The User confirms that:

  • They have not relied on any representation, warranty, or statement not expressly set out in these Terms.

20.5 Assignment (Critical Addition)
VERA Vox may:

  • Assign, transfer, or delegate its rights and obligations without restriction.

The User may not assign their rights without prior written consent.

21. INTERPRETATION, HEADINGS, AND LANGUAGE
21.1 Rules of Interpretation

These Terms shall be interpreted in a manner that:

  • Gives full effect to the intention of VERA Vox as the drafting party;

  • Preserves the maximum enforceability of each provision;

  • Avoids any construction that would render any clause ineffective, unlawful, or redundant.

The User expressly agrees that:

  • No rule of strict construction or interpretation against the drafter (including the doctrine of contra proferentem) shall apply to these Terms;

  • Ambiguities, if any, shall be interpreted in a manner that upholds the validity and enforceability of the Terms.

21.2 Headings and Structure

  • Section headings, titles, and formatting are provided for convenience only;

  • They shall not:

    • Affect interpretation;

    • Limit or expand the scope of any provision.

21.3 Inclusive Interpretation
Unless the context otherwise requires:

  • Words in the singular shall include the plural and vice versa;

  • Words importing any gender shall include all genders;

  • References to “including” or similar expressions shall mean “including without limitation”.

21.4 Reference to Laws

  • References to any statute, law, or regulation shall include:

    • Amendments;

    • Re-enactments;

    • Subordinate legislation made thereunder.

21.5 Language and Prevailing Version

  • These Terms are drafted in the English language, which shall be the authoritative and binding version;

  • Any translation, if provided, is for convenience only;

  • In case of inconsistency or conflict, the English version shall prevail.

21.6 Electronic Form and Enforceability

  • These Terms are executed in electronic form and shall:

    • Have full legal validity under applicable law, including the Information Technology Act, 2000;

    • Be admissible as evidence in legal proceedings.

21.7 Independent Legal Construction
Each provision of these Terms:

  • Shall be construed as an independent covenant;

  • Shall survive independently of any invalid or unenforceable provision.

21.8 Intent of Legal Protection (Strategic Clause)
The provisions of these Terms are intended to:

  • Provide maximum legal protection to VERA Vox;

  • Limit exposure to multi-jurisdictional risks;

  • Ensure enforceability across legal forums to the extent permissible by law.

Any interpretation shall be made in furtherance of these objectives.

22. EDITORIAL DISCLAIMER AND CONTENT LIABILITY
22.1 Nature and Purpose of Content

All content made available on the Website, including but not limited to:

  • News reports, articles, editorials, opinions, analyses;

  • Interviews, multimedia content, and features;

  • User-generated content and third-party materials

is provided solely for general informational, journalistic, and editorial purposes.
The User acknowledges and agrees that:

  • Such content may not always be complete, accurate, or up-to-date;

  • VERA Vox makes no representation or warranty regarding:

    • Accuracy, completeness, or reliability;

    • Absence of errors or omissions;

    • Suitability for any particular purpose.

VERA Vox reserves the right to:

  • Modify, update, archive, or remove content at any time without notice.

22.2 No Professional Advice
The Website does not provide:

  • Legal, financial, medical, or professional advice.

The User agrees that:

  • Any reliance on content shall be at their own risk;

  • Independent professional advice shall be sought before making decisions based on such content.

22.3 Editorial Independence and Opinion
The User acknowledges that:

  • Opinions expressed in editorials, columns, guest contributions, and interviews are those of the respective authors;

  • Such views do not necessarily reflect those of VERA Vox.

VERA Vox shall not be liable for:

  • Subjective opinions;

  • Interpretations or conclusions drawn by authors or third parties.

22.4 Third-Party Sources and Information
Content may be derived from:

  • Publicly available sources;

  • Third-party feeds or syndication;

  • News agencies or contributors;

  • User submissions.

The User agrees that:

  • VERA Vox does not guarantee independent verification of all such information;

  • VERA Vox disclaims liability for inaccuracies originating from such sources.

22.5 Limitation of Editorial Liability
To the fullest extent permitted by applicable law, VERA Vox shall not be liable for:

  • Any reliance placed on content published on the Website;

  • Any loss or damage arising from use, interpretation, or application of such content;

  • Any errors, omissions, or delays in publication.

22.6 Dynamic Nature of Content
The User acknowledges that:

  • News and information are dynamic and subject to rapid change;

  • Previously published content may become outdated or inaccurate.

VERA Vox shall have no obligation to:

  • Update, revise, or correct previously published content on a continuous basis.

22.7 External Links and Embedded Content
The Website may contain:

  • Hyperlinks to third-party websites;

  • Embedded or integrated third-party content.

VERA Vox:

  • Does not control or endorse such content;

  • Shall not be liable for:

    • Third-party content accuracy or legality;

    • Changes made after linking;

    • External privacy or data practices.

22.8 Safe Harbour and Legal Position
The User acknowledges that VERA Vox may operate as:

  • A publisher; and/or

  • An intermediary platform for user-generated content, where applicable.

Accordingly:

  • VERA Vox shall avail all protections available under applicable law, including intermediary protections;

  • Nothing on the Website shall be construed as:

    • Intentional publication of unlawful content;

    • Waiver of statutory protections or legal defenses.


23. USER-GENERATED CONTENT (UGC) POLICY
23.1 Scope
This Section applies to all content submitted, posted, or transmitted by Users, including:

  • Comments, feedback, and messages;

  • Articles, submissions, and contributions;

  • Media uploads and interactive content.

23.2 User Responsibility
The User represents and warrants that:

  • They have all necessary rights and authority to submit such content;

  • The content complies with all applicable laws;

  • The content does not infringe any third-party rights.

The User shall bear sole responsibility for all submitted content.
23.3 Prohibited Content
The User shall not upload, publish, or transmit content that:

  • Is unlawful, defamatory, obscene, or harmful;

  • Infringes intellectual property rights;

  • Contains hate speech, harassment, or threats;

  • Includes malware or harmful code;

  • Violates privacy or discloses personal data unlawfully.

23.4 License Grant
By submitting content, the User grants VERA Vox a:

  • Non-exclusive;

  • Worldwide;

  • Royalty-free;

  • Perpetual;

  • Transferable and sublicensable license

to use, reproduce, modify, publish, distribute, and display such content in any format or medium.
23.5 Moderation and Enforcement
VERA Vox reserves the right, at its sole discretion, to:

  • Monitor, review, or moderate User content;

  • Remove or restrict content without prior notice;

  • Suspend or terminate User access for violations.

23.6 No Endorsement
User content:

  • Does not represent the views of VERA Vox;

  • Shall not be construed as endorsement, verification, or approval.

23.7 Disclaimer of Liability
VERA Vox shall not be liable for:

  • Accuracy or legality of User content;

  • Third-party misuse or redistribution;

  • Any damages arising from reliance on such content.

23.8 Enforcement and Repeat Violations
VERA Vox may take action against Users who violate this Section, including:

  • Permanent suspension or banning;

  • Reporting to law enforcement authorities;

  • Initiation of legal proceedings.


24. TAKEDOWN AND GRIEVANCE REDRESSAL MECHANISM
24.1 Grievance Contact
Users may submit complaints, requests, or grievances to:
Email: connect@veravoxmedia.com
VERA Vox shall appoint a Grievance Officer in accordance with applicable law.
24.2 Scope of Requests
This mechanism covers:

  • Data access, correction, or deletion;

  • Withdrawal of consent;

  • Content takedown requests;

  • Defamation or legal complaints;

  • Intellectual property infringement;

  • Privacy violations.

24.3 Submission Requirements
Requests must include:

  • Full name and contact details;

  • Detailed description of the issue;

  • Relevant URLs or content references;

  • Proof of identity (where required);

  • Supporting documentation.

Incomplete or unverifiable requests may be rejected.
24.4 Processing and Timelines

  • Requests shall be acknowledged within a reasonable time;

  • Resolution shall be undertaken in accordance with applicable legal timelines.

24.5 Takedown Procedure
Upon receipt of a valid request, VERA Vox may:

  • Conduct review and verification;

  • Seek clarification or additional information;

  • Temporarily restrict access to disputed content;

  • Remove or disable content where required.

VERA Vox reserves the right to reject requests that are:

  • Frivolous;

  • Abusive;

  • Legally unfounded.

24.6 Legal Compliance Actions
VERA Vox may take action without prior notice where:

  • Required by law;

  • Directed by a court or regulatory authority;

  • Necessary to prevent harm or unlawful activity.

24.7 Escalation
If dissatisfied, the User may:

  • Seek remedies under applicable law;

  • Approach relevant statutory authorities.

24.8 Record Maintenance
VERA Vox shall maintain records of:

  • Complaints received;

  • Actions taken;

  • Timelines followed

for compliance and audit purposes.
24.9 Good Faith Protection
Any action taken by VERA Vox:

  • In good faith;

  • In compliance with applicable law

shall not result in liability, to the maximum extent permitted by law.

25. DEFAMATION DEFENSE AND LEGAL NOTICE HANDLING FRAMEWORK
25.1 Purpose and Scope

This Section establishes the framework governing:

  • Allegations of defamation;

  • Claims of unlawful or harmful content;

  • Submission and handling of legal notices.

The User acknowledges that this framework is intended to:

  • Ensure fair and legally compliant review;

  • Protect editorial independence;

  • Mitigate legal and reputational risk.

25.2 Editorial Due Diligence and Good Faith Publication
The User acknowledges and agrees that:

  • VERA Vox undertakes reasonable editorial and journalistic diligence prior to publication, which may include:

    • Reliance on credible and publicly available sources;

    • Verification processes proportionate to the nature of content;

    • Internal editorial review mechanisms where applicable.

  • All content is published:

    • In good faith;

    • Without intent to defame, harm reputation, or disseminate unlawful material.

25.3 Nature of Defamation and Legal Standards
The User expressly acknowledges that:

  • Publication of news, opinions, and commentary may involve references to individuals, entities, or events;

  • Mere disagreement, perception of harm, or dispute regarding interpretation does not automatically constitute defamation;

  • Defenses recognized under applicable law, including:

    • Truth;

    • Fair comment;

    • Public interest journalism;
      may apply to content published on the Website.

25.4 Submission of Legal Notices
Any person or entity alleging defamation or unlawful content shall submit a formal notice containing:

  • Full name, address, and contact details;

  • Clear identification of the disputed content (URL, title, date);

  • Specific statements alleged to be unlawful or defamatory;

  • Legal basis of the claim under applicable law;

  • Supporting evidence or documentation;

  • Declaration of accuracy and good faith.

Notices shall be sent to:
Email: connect@veravoxmedia.com
VERA Vox reserves the right to:

  • Reject or disregard notices that are incomplete, vague, abusive, or unverifiable.

25.5 Preliminary Review Process
Upon receipt of a valid notice, VERA Vox may:

  • Acknowledge receipt within a reasonable timeframe;

  • Conduct internal editorial and legal review;

  • Assess:

    • Accuracy and context of the content;

    • Source reliability;

    • Public interest considerations;

    • Applicable legal standards.

25.6 Interim Measures (Without Admission of Liability)
Pending review, VERA Vox may, at its sole discretion and without admission of liability:

  • Temporarily restrict or limit access to content;

  • Add disclaimers, editorial notes, or clarifications;

  • Seek additional verification or information.

Such actions shall not be construed as:

  • Acceptance of the claim;

  • Admission of fault or wrongdoing.

25.7 Final Determination and Editorial Action
Following review, VERA Vox may:

  • Retain content without modification;

  • Update, modify, or correct content;

  • Add clarifications or contextual notes;

  • Publish counter-statements or responses;

  • Remove or disable content where legally required.

All decisions shall be based on:

  • Applicable law;

  • Editorial judgment;

  • Public interest considerations.

25.8 Right to Respond
VERA Vox may, at its discretion:

  • Provide the complainant or affected party an opportunity to submit a response or clarification;

  • Publish such response where deemed appropriate and in the public interest.

25.9 Protection Against Frivolous or Malicious Claims
The User acknowledges that:

  • Legal processes shall not be used to suppress lawful journalism.

VERA Vox reserves the right to:

  • Reject complaints that are:

    • Frivolous;

    • Vexatious;

    • Intended to harass, intimidate, or censor lawful content;

  • Initiate appropriate legal action against:

    • False or misleading claims;

    • Abuse of legal process;

    • Attempts to interfere with editorial independence.

25.10 Compliance with Legal Orders
VERA Vox shall comply with:

  • Binding court orders;

  • Directions issued by competent authorities;

subject to:

  • Verification of authenticity and jurisdiction.

Where legally permissible, VERA Vox reserves the right to:

  • Challenge such orders;

  • Seek clarification;

  • Limit compliance strictly to the scope required by law.

25.11 Limitation of Liability in Defamation Context
To the fullest extent permitted under applicable law:
VERA Vox shall not be liable for:

  • Good faith publication of content;

  • Reliance on third-party or publicly available sources;

  • Opinions, commentary, or journalistic interpretation.

Any liability, if established, shall be:

  • Subject to the limitations set forth in these Terms;

  • Restricted by applicable statutory protections.

25.12 Jurisdiction and Legal Recourse
All disputes arising from or relating to defamation or content liability shall be governed by:

  • Laws of India;

  • Exclusive jurisdiction of courts in Raipur, Chhattisgarh.

Any attempt to initiate proceedings in any other jurisdiction shall be:

  • Subject to challenge to the fullest extent permitted by law.

25.13 Recordkeeping and Compliance
VERA Vox may maintain records of:

  • Legal notices received;

  • Actions taken;

  • Correspondence and review outcomes;

for purposes of:

  • Legal compliance;

  • Audit;

  • Defense in legal proceedings.

25.14 No Waiver of Rights
Nothing in this Section shall:

  • Constitute an admission of liability;

  • Waive any legal rights, remedies, or defenses available to VERA Vox;

  • Limit the Company’s ability to defend its content in any forum.

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